Better view

A better view of accounts

Our account and enforcement management application is a flexible system that allows you to manage customer accounts more efficiently, helping account holders comply with payment terms, with proactive enforcement where this fails.

The global view of accounts provides a major advantage by providing a customer centric view. This way the user can view all the accounts for a specific account holder and the court case information. This improved visibility provides users with more accurate information and allows them to take better informed decisions.

Flexibility of payment criteria lets you provide an excellent service to customers. Payments methods including online and standing order facilities as well as payment at any recognised cash office ensure there is every opportunity to pay.

On line reports, such as account summary reports and enforcement trawl reports provide users with information that allow more efficient management of accounts beyond court case information. Financial reports including banking reports and audit trails ensure better governance, compliance and adherence to management processes.

Enforcement of accounts is made simpler and more effective through:

• Automatic enforcement processes that save time
• Proactive enforcement processes which intelligently recommend the next enforcement action to take while allowing the user to make an informed decision before accepting;
• Direct access to  all customer’s account records
• Assigning users to manage specific customer accounts
• Assigning account notes and actions with alerts on action due dates