In court online: court self service portal

Court self service portal for improved customer service

STL Technologies’ self service portal provides court users and partners agencies with the court diary and data they need via a secure web portal. Defendants, court officials, police officers and other partner agencies can view real-time case and account information including hearing dates, results of cases and outstanding account balances:

• increasing court efficiency by reducing time spent handling general enquiries
• promoting fine payment
• improving customer service by providing immediate access to information, even outside office hours

When court self service portal users update their profile information, for example, changing address or making a fine payment, it updates your case management system, ensuring improved data accuracy.