CRM

Microsoft Dynamics CRM 2011

Customer Relationship Management (CRM)

Get even more from your CRM

Microsoft Dynamics CRM 2011 is even more user-centric and provides even more opportunities to improve productivity.

Enhanced integration with Outlook means fewer clicks, less open windows and easier screen navigation. Users can also tailor views to their individual needs, to quickly view relevant information. These features save time and improve the user's CRM experience.

Business intelligence is improved across all areas of your business through real-time dashboards that are easily personalised. Faster and better business analysis can be provided with data from other systems as well as better KPI setting and tracking.

Microsoft Dynamics CRM 2011 provides you with additional hosting options that match your business requirements and save you money. Savings can also be made by using CRM to make better use of your existing Microsoft software licenses using Microsoft Volume Licensing programs.

Improved integration with other systems strengthens the Single Customer View (SCV), giving you every important detail of customer data at your finger tips. As a result, you can make faster, better business decisions and improve your customer relationships. Integration with SharePoint provides you with a powerful document management tool. Documents are more easily shared, edited and accessible.

In summary Microsoft Dynamics CRM 2011 provides best value for your CRM strategy through:

To find out more about how Microsoft Dynamics CRM 2011 supports better business performance through your CRM business strategy, click here.