Solution specification and build

Solution specification and build

Before starting work, we’ll agree with you the management style that’s best for you and your CRM project (iterative, agile or waterfall). We’ll map out each project delivery phase from functional specification to data migration, reporting and dashboard needs to interface requirements, test and roll-out details, so that every outcome is catered for.

Once you have approved the functional specification, we’ll then build your CRM solution. Using the information gleaned from the establishing the project requirement, you’ll know the business design priorities.

The solution build phase includes:

• CRM development and testing
• Training development to support management and adoption
• Integration of system interfaces
• Planning for data migration